Privacy Policy

Last updated: January 2024

1. Introduction

Welcome to Fibemoi.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our wedding planning services and website.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Wedding details (date, venue preferences, guest count)
• Payment information
• Communication preferences
• Photos and videos you share with us
• Feedback and survey responses

3. How We Use Your Information

We use the collected information for:

• Providing and personalizing our wedding planning services
• Processing payments and transactions
• Communicating with you about your wedding plans
• Improving our services and user experience
• Sending relevant marketing communications (with your consent)
• Complying with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication measures
• Staff training on data protection
• Secure data backup systems

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Cookie Policy

Our website uses cookies and similar technologies to enhance user experience. We use:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings

7. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you. These parties are obligated to keep your information confidential and secure.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data.

9. International Data Transfers

We may transfer your data to countries outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place through standard contractual clauses or other legal mechanisms.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.